1. "Outrage at energy company howler" [expired link] <http://www.news.com.au/common/story_page/0,4057,11652324%255E2862,00.html> "A Melbourne man is seeking an apology from energy company TXU after it sent him a letter addressed to 'Paranoid Fool'" 2. "Shock over 'strangling' tax letter" <http://news.bbc.co.uk/1/hi/england/bristol/2952928.stm> "A woman who contacted the Inland Revenue for help was stunned when officials wrote back calling her 'Mrs Deserves-Strangling'" 3. "Home Office enquiry into 'racist' letter" <http://news.bbc.co.uk/1/hi/england/1875640.stm> "The Home Office has promised an urgent investigation into letters it sent to a Nottingham asylum seeker addressing him as 'Mr Paki'" 4. "Valentines cards prove the wrong medicine" <http://www.abc.net.au/news/newsitems/200502/s1310598.htm> "A pharmaceutical company that sent anonymous Valentine's cards to Dutch gynaecologists in a publicity stunt has been forced to apologise for sparking family rows" 5. "Insurer apologises over letter gaffe" <http://news.bbc.co.uk/1/hi/business/2124713.stm> "Insurance giant Scottish Widows has apologised after sending out 100 letters offering health cover to people it knew had died" 6. "NTL admits billing letter blunder" <http://www.theregister.co.uk/2003/07/28/ntl_admits_billing_letter_blunder/> "NTL has apologised after sending out 800 letters by mistake to customers demanding payment on 'overdue' accounts" 7. "Global village" <http://smh.com.au/articles/2005/06/10/1118347599380.html> "Customers who rang the helpline of one of Britain's biggest cable TV companies were shocked to be told to 'f--- off'"
Monday, June 13, 2005
Posted by Bruno at 11:12pm